Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything Agent, to achieve personal and company sales targets, in line with the company strategy. Positions available by discussing client requirements either via call centre or over e-mail advising on suitable options in
other departments, liaison between clients and company to ensure their expectations, goals and needs are communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations client's health scores Keep clients engaged with company and actively using products/services. Build customer experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
margins and discounts
Ensure the company's ways of selling is adhered to by Sales Reps
Monitor Customer service standards in the Call Centre /Internal Sales
Ensure the Warehouse
monthly
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