responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational budgets. To continually raise the standard of customer service delivery in the store. Industry specific retail shopping patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational budgets. To continually raise the standard of customer service delivery in the store. Industry specific retail shopping patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
efficiency
skills
Experience within the Automotive Industry (Workshop/Service environment is a requirement)
Strong Administration Microsoft Excel, Word, Outlook
Must have good customer relation skills
Must be well organized and
itive attitude and passion for high level Customer Service
Salary: Market related
is essential
efficiency Knowledge of store operations & customer service standards Excellent leadership, communication strategies to maximize sales Overseeing of all servicing departments in retail stores Working to strict
efficiency Knowledge of store operations & customer service standards Excellent leadership, communication strategies to maximize sales Overseeing of all servicing departments in retail stores Working to strict
targets. The position reports to the Technical Services Manager.
Minimum requi
communicate at all levels (internal and external customers) Promoting customer relations:
targets. The position reports to the Technical Services Manager. Minimum requirements: Matric/Grade 12 communicate at all levels (internal and external customers) Proven record of planning and executing projects monitored Ensure targets are met in accordance with customer scope Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Ensuring the Debtors Aging is kept current and escalating. Promote interdepartmental