unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Refurb Centre Technician Spartan – Gauteng Position: Refurb Centre Technician Branch: Spartan Reporting Anticipates. · issues and requirements. The post Refurb Centre Technician appeared first on freerecruit.co.za
entrepreneurial business is looking for a dynamic Jnr Centre / Property Manager to be based at their Isando entrepreneurial business is looking for a dynamic Jnr Centre / Property Manager to be based at their Isando
entrepreneurial business is looking for a dynamic Jnr Centre / Property Manager to be based at their Isando entrepreneurial business is looking for a dynamic Jnr Centre / Property Manager to be based at their Isando
looking for good sales consultants to work from a call centre. Selling short term insurance policies. You must least 120 Fais credits. Also must have work in call centre selling short term insurance. Salary is basic
looking for good sales consultants to work from a call centre. Selling short term insurance policies. You must least 120 Fais credits. Also must have work in call centre selling short term insurance. Salary is basic
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
completed per SLA Process “first point of contact” calls for UPS and systems issues and/or failures Retrieve after hours call outs (including weekends and public holidays) Scheduled standby and call out shifts Where Predominantly Benoni based When required data centres and other sites Essential Qualifications (Have-to-Have) this role control? All Network Assets at Data Centres, Server Rooms and in transport under business insurance
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