Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction satisfaction. To deliver superior customer service by acting as a brand ambassador, being visible and offering offering a friendly and professional service. To efficiently execute and maintain all merchandising and
existing client base through personal performance and customer relationship management. The individual in this following functions: The promotion of aftermarket services and value-added products in line with company growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres assigned sales territory. Contact new and existing customers to discuss their needs, and to explain how these
in new customers Develop and manage a new customer data base. Provide trend analysis of customer purchases purchases. Maintain and develop strong customer relationship. Contribute to product change, enhancements and development based on customer requirements and market trends. Be able to visit customers and promote the company based at the Bethlehem Branch and must be able to service Bloemfontein from time to time. Matric 2 years
in new customers Develop and manage a new customer data base. Provide trend analysis of customer purchases purchases. Maintain and develop strong customer relationship. Contribute to product change, enhancements and development based on customer requirements and market trends. Be able to visit customers and promote the company based at the Bethlehem Branch and must be able to service Bloemfontein from time to time. Matric 2 years
business, generation of sales and maintaining customer relationship. Ensure that the sales target does attendance and record keeping. Ensure that all customers are invoiced on the company's accounting package package and that delivery notes are signed by the customer. If manual invoicing & delivery books are Ensure that every invoice reflects the correct Customer details. Orders for stock must be processed and duties as and when required. Customer database management Customer Services Matric 3-5 yrs exp within a
business, generation of sales and maintaining customer relationship. Ensure that the sales target does attendance and record keeping. Ensure that all customers are invoiced on the company's accounting package package and that delivery notes are signed by the customer. If manual invoicing & delivery books are Ensure that every invoice reflects the correct Customer details. Orders for stock must be processed and duties as and when required. Customer database management Customer Services Matric 3-5 yrs exp within a
product research Product categorization Product administration Feedback on efficiency of products Continuous pressure Orientation towards marketing and client service Team orientated Willing to mentor as well as undergo
product research Product categorization Product administration Feedback on efficiency of products Continuous pressure Orientation towards marketing and client service Team orientated Willing to mentor as well as undergo
They provide lead generation and sales enablement services, and use a combination of data and highly contextual manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime suits a personality type that genuinely loves customer service and has strong experience and ideas on how clients if you think they can benefit from enhanced services offered by SHS Troubleshooting of campaigns that relevant field Minimum 1 year of experience in customer service/account management Microsoft Office experience
levels. Responsible for conducting visits to customers according to product sales statistics and drive regions. Attend, resolve, record and report specific customer needs, queries and complaints. Render technical the current established customer base, but from new target markets and customers. Develop additional trade trade area and new customer base. Maintain customer database with regards to customer contact information requirements of the customers that will allow us to set the Standard of Excellence in customer support. Assist