Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort Roodepoort, West Rand Requirements: Call Centre Experience Customer Centric Automotive industry background
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months, to
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course or consultation with the Contact Centre Training Manager and management. Ensures that the identified training comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course or consultation with the Contact Centre Training Manager and management. Ensures that the identified training comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates methods and interventions with the Contact Centre Training Manager if the expected performance improvements
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance & Compliance
umbrella – all managed online. Deliverables include, but will not be limited to • Self-managed. • Well spoken
bilities:
Clean, replenish, and manage specified areas within the facility (such as dusting
/>Report any deficiencies or repair needs to management promptly.
Perform minor adjustments and
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
Coffee Shop Restaurant Manager required for trendy Coffee Shop / Restaurant in Bedfordview. Will consider candidates with 5 years Restaurant management experience. Ability to manage & train staff a must. Strong Must have front of house and general kitchen management experience. Will only consider well-spoken and Main duties will include stock control, general management, opening & closing procedures. Candidates reference RA39 when applying. The post Coffee Shop Manager – Bedfordview appeared first on freerecruit