Qualification
I am seeking a strong groupage candidate with the below knowledge / expertise:
Strong relations with Airlines to negotiate rates, understand routings and create options where there non from JHB.
Must have the know-how in dealing with the Airlines, requirements etc.
Degree advantageous and/or years of work experience
Minimum
have minimum 5 years project management experience and dealing with Africa.
customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance Treating Customer Experience model. Monthly reporting on Treating Customer Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical degree and post-graduate qualification Previous experience in working with client and/or intermediary service
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
Bachelor's degree
Qualifications/Experience:
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/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
automation.
BACKGROUND AND EXPERIENCE REQUIRED:
Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers