including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
and passionate individual with a flair for customer service, store operations, and staff motivation? We management, a deep understanding of excellent customer service, and the ability to motivate personnel to levels. Maintaining and delivering excellent customer service. Addressing and resolving customer complaints complaints to uphold exceptional customer service. Handling and resolving any issues that may arise within product knowledge Housekeeping Admin Sales & Customer Service Proven experience in retail management or
ensure all admin is up to date
skills;
highly professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre a pressured environment, possess excellent customer service ability being able to handle customers well
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M-KOPA Customer Service - Team Coach
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The position of the Team Coach to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered record in meeting targets and achieving premium customer service
team environment that emphasizes excellent customer service and a proactive approach. Member Experience: to welcome desk staff, covering procedures, customer service protocols, and emergency response. Administrative skills with a focus on team development and customer service excellence. Must have strong computer skills spoken and must carry a deep understanding of customer service standards. Matric and a post graduate degree
Duties include:
Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and