Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate candidate will assist the Customer Relations Manager in all areas of customer care elements and activities ensure the functionality and coordination of the department.
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing the customer service team, improving efficiencies, and optimizing processes within the department. Minimum more years of proven experience managing a customer service team that utilizes various support channels
looking to employ a top aspiring Associate in this department.
The firm believes that in a complex regulatory They offer their clients the benefit of a full-service employment law practice ranging from restraints achievement)
Skills5-10 years of specialist Labour and Employment Law experience. We are looking for
responsible for a variety of tasks including servicing customers, developing and designing new products, managing managing projects, and traveling to customer sites to perform maintenance and repairs.
with the relevant Service Co-Ordinator and other stakeholders.
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/>Document service calls comprehensively
Manage spare parts inventory in the service vehicle
Proactively sell service products and solutions
Lift equipment weighing up to 35 kg intermittently
/>Comprehensive understanding of mechanical systems
Customer-oriented with a proactive and self-driven attitude
service area
Holds a valid driver's license with
Service Calls
Log incoming service calls with all required information (date,
time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
customers regarding machines ready for collection, response
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership progress of vehicles, ensuring customer satisfaction of vehicles serviced
Requiremen
inimum of 3 to 4 years’ experience as Vehicle Service advisor
The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
/>Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per
prices for parts if required
Follow up with customers on quotes sent and not yet accepted
Technical
reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
if no response/feedback received
Monthly service planning with the Technical team and sub-distributors