environments, specifically Microsoft Azure and Amazon Web Services (AWS). Apply experience in the enterprise
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
Android / IOS / Ionic / React Native / Cordova Cloud: Amazon Web Services / Azure / Google Cloud DevOps: Jenkins
Android / IOS / Ionic / React Native / Cordova Cloud: Amazon Web Services / Azure / Google Cloud DevOps: Jenkins
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
you’ll do:
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and