and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products
Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products
coach within a high paces sales and telesales call centre environment
Competencies:
·
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
to meet prospects and customers
Franchisee network