style="text-align:center">Vodacom Postpaid Call Centre Consultant
You will be responsible for responding to inbound queries via voice and email correspondence. Handling
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Responsibilities:
To effectively and efficiently promote group bookings on-board our cruise ships for the local and international market (South Africa). Assist Travel Partners as well as Event Companies with group bookings. Provide superior customer service to encourage repeat business and maintain business relations
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
To effectively and efficiently promote group bookings on-board our cruise ships for the local and international market (South Africa). Assist Travel Partners as well as Event Companies with group bookings. Provide superior customer service to encourage repeat business and maintain business relations
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to our