knowledge Working understanding of JIRA or similar case management system Product Owner experience Good facilitation
reported risk events. Register risk event on case management system by capturing information within timelines
reported risk events. Register risk event on case management system by capturing information within timelines
other issues such as CCMA and Labour law related cases Manage the recruitment and selection process Support
other issues such as CCMA and Labour law related cases Manage the recruitment and selection process Support
provide relationship management service, active case management and broker visits via email, telephone or in producing financial advisors • Active case/pipeline management • Provide first time resolution where
provide relationship management service, active case management and broker visits via email, telephone or in producing financial advisors • Active case/pipeline management • Provide first time resolution where
internal teams, including claims adjudicators, case managers, and utilization review staff. Collaborate with internal teams, including claims adjudicators, case managers, and utilization review staff. Collaborate with
internal teams, including claims adjudicators, case managers, and utilization review staff. Collaborate with internal teams, including claims adjudicators, case managers, and utilization review staff. Collaborate with