our SOP. Assist with enquiries and complaints. Attend meetings, seminars and training sessions. Reconciliation Reconciliation of purchases and expenses paid. Attend to payment releases and refunds. General duties as
relationships
Achieve monthly targets
Attend virtual sales meetings and training sessions
Liaise with them re Bad Debts
Capturing and attending to transfers of all Share Registers
Process
courses: source, target, fees, book, confirm staff attendance, follow-up, email, changes, cancel, rebook, replace courses start. Run approved training and ensure attendance. Facilitate the development and implementation
courses: source, target, fees, book, confirm staff attendance, follow-up, email, changes, cancel, rebook, replace courses start. Run approved training and ensure attendance. Facilitate the development and implementation
Offer to Client as approved by management.
root cause, resolution and continuous improvement Attend incident meetings and provide feedback on the tickets categories changes to request changes to rules. Attend Client Operations Operational Meeting and provide provider/funder queries and to perform successful monitoring. Attend Incident Meetings and provide feedback on all incidents Departmental and Company Policies and Procedures. Attend all departmental meetings to stay up-to-date with
root cause, resolution and continuous improvement Attend incident meetings and provide feedback on the tickets categories changes to request changes to rules. Attend Client Operations Operational Meeting and provide provider/funder queries and to perform successful monitoring. Attend Incident Meetings and provide feedback on all incidents Departmental and Company Policies and Procedures. Attend all departmental meetings to stay up-to-date with
invoicing is done timeously and accurately
/ hands on experience of Payroll and Time and Attendance systems (Unique / Payspace payroll