support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
project management
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along REQUIREMENT Pro-actively managing VIP's on the Vodacom campus regarding hardware, software and connectivity accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
either as a broker agent or tied agent
(send to Xflow for approval and provide GL and Cost center allocation to BSC Team Porto). Assist with Vendor expense was incurred – eg, Corporate Traveller, Vodacom etc Responsible for monthly creditor's reconciliation
deployments of them. Support of Information Systems in call center environments. Systems development / specifications
annual budget process, working with relevant cost center budget owners to create a realistic operational opportunities in Finance For more information, please call Lindsey Lombard R 700000 - R 800000 - Annually
insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum
annual budget process, working with relevant cost center budget owners to create a realistic operational
opportunities in Finance! For more information, please call Lindsey Lombard
Our client, a prominent IT and data center infrastructure provider headquartered in Bryanston, Johannesburg Johannesburg, is seeking a skilled and visionary Data Center Solutions Architect to join their dynamic team industrial and commercial experience with an Data Center Infrastructure skill set At least 2 years' experience