qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members
Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience
achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys effective ways to operate and adding value to Nedbank. Contribute to the development of differentiated; business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems;
meeting and exceeding client expectations and Nedbank standards. Improving time to market.
languages
essential
months telesales experience within an outbound call centre environment Solid understanding of mobile and
months telesales experience within an outbound call centre environment Solid understanding of mobile and