measures. Identify, anticipate, and ensure the availability of service demand requirements for the business status reports on operational infrastructure availability, continuity, and capacity in accordance with
Solution design. Application fixes, enhancements available, Compliance requirements, new products. Integration Solution design. Application fixes, enhancements available, Compliance requirements, new products. Integration
the roster is no excuse) - Ensure that you are available and ready to assist the customer whilst on after the roster is no excuse) - Ensure that you are available and ready to assist the customer whilst on after in a dynamic, client-focused environment. ● Availability for occasional travel to client sites and participation
enterprise software systems. Attitude to being available 24/7/365. Deep desire for quality and to do it enterprise software systems. Attitude to being available 24/7/365. Deep desire for quality and to do it
receipt. Emergencies reported immediately. Be available telephonically to provide support for incident receipt. Emergencies reported immediately. Be available telephonically to provide support for incident
Emergencies reported immediately.
failure due to capacity. Maintain maximum system availability by ensuring that incidents are recorded for
utilising research data and any other data sources available.
processes. Ensure high levels of performance, availability, sustainability, and security. Monitor and troubleshoot