MANAGEMENT (ERRATUM) PROFESSOR / ASSOCIATE PROFESSOR AND HEAD OF DEPARTMENT (ONE POST) The Faculty of Engineering publications in high-quality peer-reviewed journals. Head of Department must demonstrate: Experience in the
opportunities for service and process improvements to Head of Operations Analyse and research team metrics Input into commission structures for sign off by the Head of Operations Provide a Subject Matter expert role operating practices but decisions are approved by the Head of Ops. Tactical Client interactions daily Operational input into design of commission structures with Head of Ops Planning time frame ranges is typically on experience working at a management level within a Call Centre of a large operation 2 years experienced in managing
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
looking for Collection agents to join our team to call Businesses & Customers on behalf of a client First party /3 rd party collections, Rep will be calling on behalf of the creditor as opposed to the collection Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience. For 1 st party collections, it will
expansion of our Sales Department. We have several call centre sales postions available and require candidates financial products telephonically within a contact centre environment. Build strong customer relationships
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations IVRs Attention to detail Sizing campaigns based on Head Count Hours requirement. Sizing data needs versus technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
team at our Head Office in Boksburg, Johannesburg. Position: Receptionist Location: Head Office, Boksburg Apply Now Manning the switchboard, take calls and transfer calls, answer queries if possible. Manning the
team at our Head Office in Boksburg, Johannesburg. Position: Receptionist Location: Head Office, Boksburg Apply Now Manning the switchboard, take calls and transfer calls, answer queries if possible. Manning the
explaning our business and seeking new and fresh call centre sales constultants. We require candidates with