report to Manager. Assist and resolve customer queries to ensure customer satisfaction. Identifying and pursuing technical support to customers. Collaborating with internal teams to ensure customer satisfaction and successful
shelves. Assisting customers in finding the products they’re looking for Processing customer payments at the Addressing customer complaints and inquiries. Providing shopping advice and recommendations to customers. Cleaning
consistently high-quality service delivery to customers. Key Responsibilities: Monitor the successful with relevant managers Monitor service levels, customer experience, quality and compliance measures on improvement. Ensure service levels are aligned to customer SLA. Manage the growth and development of the responsible for the end-to-end customer contact processes and their associated customer experience, supporting make recommendations based upon the employee and customer insight. Develop plans and offer insight and knowledge
Influence the company's ability to deliver value to customers Make fact-based decisions regarding marketing team in overflow situations Offer assistance to customers to find the best products/services for their needs; Provide exceptional customer service and enhance productivity level; Engage customers in a professional Communicate daily with management about sales and customer issues; Act as lead account person for all day-to-day Excellent organizational skills Results driven and customer focused Leadership and human resources management
skills
skills
skills
company premises / customer machines in a timely and cost-effective manner, so that customer and company requirements are needed by advising manager. Provide complete customer satisfaction in a polite and professional manner
(refuelling, cleaning, etc.) Interacting with customers in a professional manner Performing pre- and post-trip cost-effective service to our customers by ensuring that the customer receives the (1) The right product;
hunting skills Drive revenue growth Expand the customer base Maintain key client relationships Identify Address any concerns or objections raised by customers Report on sales activities, pipeline, and revenue products Provide the correct solution that meets the customer's needs Negotiate past objections Meet weekly / Conduct monthly visits to existing clients Keep customer informed of new products and services Collaborate