pre- and post-sales support. Provides technical training. DUTIES & RESPONSIBILITIES Assumes responsibility Focuses on reseller development through enablement, training and reseller certifications. Support the efficient propositions through presales engagement and partner training. Provide presentation and demonstrations for end working relations with customers Provides customer training as necessary. Makes reseller and end user visits Members and Management. Provides in-house employee training as required. Completes reports and documents as
documentation Enable end user knowledge transfer and training Work closely with other functional consultants Service Management (ITSM) OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all the development plan back to the vendor
Training and up-skilling of partners
Development resources of partner
Training on vendor sales tools
Training on vendor processes and systems
of partners
Involving partners in vendor training and events
Ensure operational excellence
and actively works to resolve issues.
to coach and give training to fellow colleagues and users when required. User training Compiling of user
coach and give training to fellow colleagues and users when required Assist with training – when required
to coach and give training to fellow colleagues and users when required. User training Compiling of user
to coach and give training to fellow colleagues and users when required. User training Compiling of user
to coach and give training to fellow colleagues and users when required User training Compiling of user
absence, oversight, and coordination of required training.