support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
effectively implemented: Assess reps against sales calls best practice Identify strengths and areas for improvement provision of leadership: Adjust territory call plans and create rep call plans aligned to the segmentation and monitoring of Sales Force Effectiveness metrics: calls vs. budgets; coverage; frequency; days in and out Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Ensure team
effectively implemented: Assess reps against sales calls best practice Identify strengths and areas for improvement provision of leadership: Adjust territory call plans and create rep call plans aligned to the segmentation and monitoring of Sales Force Effectiveness metrics: calls vs. budgets; coverage; frequency; days in and out Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Ensure team
implemented:
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
application as unsuccessful For any enquiries, please call 012 346 1950 R850 000 - R950 000
application as unsuccessful For any enquiries, please call 012 346 1950 R850 000 - R950 000
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities