responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
from existing customers and on-boarding new customers in the region. You are the Customer champion and and the face of our client in ensuring customer satisfaction and positioning our client as their partner existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve Develop revenue from our clients' new products and services, thereby increasing our clients share of wallet elevate our client as the partner of choice for services in Africa and the Middle East. Key Performance
Position Available Dikwena Tsa Molao Security Services seeks a PA Administrator to join their team. Ideally Compiling time sheets · Filing · Dealing with customer queries when required · Compiling tender documents computer skills · Excellent communication and customer service skills · Must work well under pressure and
performance
Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development
communications and negotiating skills Good customer service skills Knowledge within the electrical industry expand relationships with existing clients or customers of the company Understand the needs of clients opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
communications and negotiating skills Good customer service skills Knowledge within the electrical industry expand relationships with existing clients or customers of the company Understand the needs of clients opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
Afrikaans DUTIES: Sales of products and services Assist customers with technical queries Keep up to date date with product development Customer training (with Product Managers and Academy) Reach sales targets targets Daily visits to customers / practices Handle queries and complaints Customer relationship management
Afrikaans DUTIES: Sales of products and services Assist customers with technical queries Keep up to date date with product development Customer training (with Product Managers and Academy) Reach sales targets targets Daily visits to customers / practices Handle queries and complaints Customer relationship management
from existing customers and on-boarding new customers in the region. You are the Customer champion and
and the face of our client in ensuring customer satisfaction and positioning our client as their partner
existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve
Develop revenue from our clients new products and services, thereby increasing our clients share of wallet
elevate our client as the partner of choice for services in Africa and the Middle East.
Key