maintaining and leveraging quality of service provided to customers, while ensuring operational optimization efficiency that would reflect positively on the customer experience. A Logistics Controller is to function projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure
maintaining and leveraging quality of service provided to customers, while ensuring operational optimization efficiency that would reflect positively on the customer experience. A Logistics Controller is to function projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements
written and verbal. Customer-focused mindset with a passion for delivering exceptional service. Prepare Quotes other departments and the client to provide the service most suitable to the client's needs, cost and time manner. Filter general information, queries, phone calls and invitations to the Sales Team by redirecting our customer database and inputting sales orders; coordinating mailshots and scheduling customer demonstrations
within the business.
targets) through effective strategic action involving customer relations, effective communication and product and customer portfolio. To market the company's product and services to the allocated customers/segment attention to detail. Good communication and customer service skills. Ability to read and understand technical Accountabilities Develop and service the allocated territory and customer portfolio, e.g achieving territory of market information encompassing inter alia customers, competitors, economic and credit information
targets) through effective strategic action involving customer relations, effective communication and product and customer portfolio. To market the company's product and services to the allocated customers/segment attention to detail. Good communication and customer service skills. Ability to read and understand technical Accountabilities Develop and service the allocated territory and customer portfolio, e.g achieving territory of market information encompassing inter alia customers, competitors, economic and credit information
leader in the Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS) sectors?
leader in the Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS) sectors?
Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve process templates. Updating and maintaining TLM service offerings in ServiceNow. IT Process Maintenance Communication / Optimization/Improvement in IT Service Management (ITIL) with focus on TLM. Review and mandatory artifacts and activities. Maintenance of customer base data. Engage with stakeholders of TLM Crisis practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware