to be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
to be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
manner.
Answer, screen and direct incoming calls.
Sort and administer mail.
Provide administrative
company's records or database
Manager the Vodacom account in terms of replacement sim cards and phones
prepare shortlisted candidates, post sales service calls, you will not be required to look for new business
prepare shortlisted candidates, post sales service calls, you will not be required to look for new business
support. Interaction with clients through meetings, calls and emails. Handling tickets and tasks with the the analysis and resolution of production support calls. Raising Change Requests (CR's) and writing Functional
manner. Filter general information, queries, phone calls and invitations to the Sales Team by redirecting
CAB. Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving