of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications
design, development and testing for their assigned technical products or applications within the context of
Delegation of Authority. Provide and facilitate technical assistance and mentorship to all investees in
management and problem management ADVANTAGEOUS TECHNICAL SKILLS ITIL certification is advantageous. Basic
client requirements. Post DD approval, conduct technical research and provide input on the deal structure
Contributing to continuous improvements in the technical and overall team space. Conforming to set standards
Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Formal qualification in IT (Diploma / Degree)
and delivery requirements Preparation of system/technical documentation (as per ISO standards) NB: By
DEV-activities with focus on Monitoring solution and technical lifecycle management for our application Standby
promptly. Train clients on escalation processes for technical issues and support queries. Assist internal service