sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Valid Drivers License 3 - 5 years' Approved Repair Centre Experience as a Manager Qualified Motor Technician
Reporting. Defining and implementing test plan on projects. Preparation and communication of Test reports during testing. Escalate deviations in the plan to Project Manager. Act as a point of contact between Developers Cucumber Apium Performance Centre ADVANTAGEOUS SKILLS Web and digital project experience Agile working
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Mechanical Engineering.
Project Management
GCC Factories analysed and failures allocated to the relevant cost centres.
SKILLS AND EXPERTIES: under pressure.
Negotiation skills.
Project management principles.
Sound knowledge of
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous configuration and hardware requirement and communication Project Management of area and equipment lifecycle upgrades Good writing and Verbal Communication Skill. Project Management Problem Solving in timely (Speed) and
to Primary Healthcare Guidelines and handling of calls within Service level agreements Job Summary: Consult quality is always provided to members. Handling of calls within Service level agreements. Working under direct
channels that will lead to an increase in sales. Cold calling as appropriate to ensure a robust pipeline of opportunities business costs and increase company profits. Ad hock projects National Diploma or Bachelor's degree in business
channels that will lead to an increase in sales. Cold calling as appropriate to ensure a robust pipeline of opportunities business costs and increase company profits. Ad hock projects National Diploma or Bachelor's degree in business