checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management experience. Active performance management of operational teams. Undertake any additional tasks or responsibilities manage adherence to schedule. Comply with standard operating procedures. Ensure compliance with company policies a high quality and efficient customer service operation that limits reputation damage and meets the needs
checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management experience. Active performance management of operational teams. Undertake any additional tasks or responsibilities manage adherence to schedule. Comply with standard operating procedures. Ensure compliance with company policies a high quality and efficient customer service operation that limits reputation damage and meets the needs
training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical with EO on any operational system requirements and set up. Collaboration and co-operation with other feature
independently; • Analytical reasoning skills; • Willing to operate on clients' farms.
and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions
First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity
independently; • Analytical reasoning skills; • Willing to operate on clients' farms.
First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity
and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions
and safety rules and regulations as well as operational procedures QUALIFICATIONS Grade 12 EXPERIENCE