a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
Enhancement of triage process and first time resolution along with proactive parts recommendation ordering.
- Enhancement of triage process and first time resolution along with proactive parts recommendation ordering.
urgently looking for a Claims Consultant to become part of their hard working and energetic team. Candidate claims team and processes. Minimum requirements: Matric Short Term Insurance Certificate NQF 4 (NON-NEGOTIABLE)
urgently looking for a Claims Consultant to become part of their hard working and energetic team. Candidate claims team and processes. Minimum requirements: Matric Short Term Insurance Certificate NQF 4 (NON-NEGOTIABLE)
then come and be part of our dedicated and successful team Qualifications: Matric Degree or equivalent
of environment, this one is for you. Education: Matric with excellent English results Business Analyst role, we invite you to apply and become an integral part of an innovative team. If you are interested in
will be responsible for providing accurate and timely financial information, supporting cost control Experience & Skills Required: Qualifications: Matric (Grade 12) BCom in Accounting, Finance, or a related to work independently and as part of a team. Strong organisational and time-management abilities. If you
independence Key time management skills to ensure a maximum turnaround time of 24 hours Matric Fully Computer
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting