allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
You've arrived at iOCO Infrastructure
individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies (Microsoft Word, Excel, Outlook). Knowledge and experience of CCTV cameras monitoring will be added advantage
responses, and feedback.
Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding of networking
Degree/Certificate/Diploma essential At least 8 years marketing experience, preferably at management level Advanced computer optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
covers client and hosted devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP •Communicating clear technical information to Service desk or call out agent when assisting with errors on site •Maintain supporting processes •Maintenance of system for call management, call recordings management and integrated applications Competencies required •MTCNA •MTCRE •N •Asterisk experience Experience •3 – 5 Years in same / or similar role. •Asterisk management interface •Experience and knowledge in troubleshooting various VoIP issues •Understanding
requirement
Experience Required:
Previous experience would be beneficial, not
not a requirement
Syspro or ERP computer experience will be an advantage
Computer literacy and
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the certificate is the minimum requirement. Experience Required: Previous experience would be beneficial, not a requirement
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their commercial experience with a Data Center Infrastructure skill set. At least 2 years' experience in BMS or 5 years' Design and Consulting experience with preferably Data Centre Infrastructure and ICT environment some of the in- solution offerings. Industry experience and certification preferably and certifications Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
need to land an interview: You have 6 years' experience working with front-end technologies Strong foundation front-end libraries and frameworks (React, Angular) Experience with responsive design and mobile-first development comfortable working as part of a collaborative team without any Micromanagement. The Reference Number for this negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call her on 011