Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalized service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements supplements. To consult with customers and provide suitable advice on healthcare, nutritional and supplement create an appealing shopping environment for customers. To implement product merchandising by following
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements supplements. To consult with customers and provide suitable advice on healthcare, nutritional and supplement create an appealing shopping environment for customers. To implement product merchandising by following
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services.
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services. Seek out new business opportunities by conducting proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries delivery of requested products and services. Gather and analyze customer feedback through satisfaction surveys insights to the team to continuously improve the customer experience. Monitor and track key metrics, such
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services. Seek out new business opportunities by conducting proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries delivery of requested products and services. Gather and analyze customer feedback through satisfaction surveys insights to the team to continuously improve the customer experience. Monitor and track key metrics, such
encompasses driving revenue by selling products and/or services via telephone or online mediums. This role calls
to build and maintain relationships, identify customer requirements, and seal business deals.
customers, ensuring swift resolution and maximum gain.
7. Respond timely to customer sales inquiries, preparing and providing quotes
stipulated timelines.
8. Deliver premium service to phone and online/e-mail sales clients, meeting
information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
company, having more than 26 years of offering our services within South Africa.
With further expansion
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate communication both oral and written
Applying customer service/care principles to all calls
Working (Preferred)
Excellent listening skills
Customer Centricity
Results orientated
A
JHB000346-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their resources being shared between Professional Services and Managed Services. This is a global role, managing allocation with the necessary skills are available to meet customer demand Capacity Planning: Collaborate with sales sales, project management, marketing, and customer support teams to understand upcoming projects, promotions promotions, and anticipated increases in customer interactions and allocate resources accordingly Scheduling