benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand calls and interactions between Customer Support agents and customers. Evaluate call recordings and live performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand calls and interactions between Customer Support agents and customers. Evaluate call recordings and live performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
We have positions available for Tractor Technicians throughout the North West Province. To qualify for Strong communication skills to interact with customers and team members. Ability to work independently with customers to explain repairs and maintenance required on their tractors. Advise customers on best inspections to prevent future breakdowns. Advise customers on how to operate their tractors safely and effectively and organizing the workshop, and training new technicians. Attend training sessions and workshops to stay
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
contract position We are looking for a Rental Technician in RustenburgYou must be between 18 and 35 years immediately Rental Technician in Rustenburg Matric Previous experience as Rental Technician advantageous R4
with customers to explain repairs and maintenance required on their tractors. Advise customers on best inspections to prevent future breakdowns. Advise customers on how to operate their tractors safely and effectively and organising the workshop, and training new technicians. Attend training sessions and workshops to stay Strong communication skills to interact with customers and team members. Ability to work independently
years experience as a Qualified Petrol Vehicle Technician within the Automotive Industry