Tools: Jira, Confluence Infrastructure: AZURE cloud Any additional responsibilities assigned in the Agile
lifecycle, change management) Resolve incident tickets Any additional responsibilities assigned in the Agile
Solution Manager configuration & diagnostics. Any additional responsibilities assigned in the Agile
adequate for basic maintenance tasks. • Assist with any other additional ad-hoc engineering tasks/projects
adequate for basic maintenance tasks. • Assist with any other additional ad-hoc engineering tasks/projects
compare with new & used car forecasts, acting on any anomalies detected. •Handle customer complaints &
compare with new & used car forecasts, acting on any anomalies detected. •Handle customer complaints &
on own Key Performance Indicators (KPIs). General Any other work that may be required by the project team
Management (ITSM NEXT) ITIL processes knowledge Any additional responsibilities assigned in the Agile
on own Key Performance Indicators (KPIs). General Any other work that may be required by the project team