leading pharmaceutical company is looking for the services of seasoned Pharmacist Order Processing Manager Manager for their operations in the Western Cape. - Assist with daily quality assurance processes, reports handling - 1st Time Query resolution: > 98% - Assist in compiling weekly and monthly reporting to both Calls - Daily meetings with Managers regarding Service Level Agreements - Overtime budget management and
leading pharmaceutical company is looking for the services of seasoned Pharmacist Order Processing Manager Manager for their operations in the Western Cape. - Assist with daily quality assurance processes, reports handling - 1st Time Query resolution: > 98% - Assist in compiling weekly and monthly reporting to both Calls - Daily meetings with Managers regarding Service Level Agreements - Overtime budget management and
ES:
& taxonomy changes as well as collections) Assists in identifying content & campaign opportunities online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained
& taxonomy changes as well as collections) Assists in identifying content & campaign opportunities online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained
cooperation and commitment DUTIES: Carries out routine services on conveyor belts. Carries out conveyor belts idler rollers and scrapers. Carries out routine services on oil and air filters, breaks and other systems systems in plant and vehicles. Caries out services and repairs on simple mono pumps, valves' and baling equipment and simple turning. Assists Mechanical Artisan on major jobs' repair and services as and required. Cleans
resolution while providing an all-round superior service and excellent employee experience Responsible for ensure adherence to agreed policies and procedures Assist and advise line managers and employees on the effective of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for
resolution while providing an all-round superior service and excellent employee experience Responsible for ensure adherence to agreed policies and procedures Assist and advise line managers and employees on the effective of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for
stock availability. Provide excellent customer service and accurate information regarding the product who haven't purchased in a while. Ad hoc admin Assist with annual stock take Have a completed Grade 12
stock availability. Provide excellent customer service and accurate information regarding the product who haven't purchased in a while. Ad hoc admin Assist with annual stock take Have a completed Grade 12