Ekurhuluni is seeking a customer sales and receptionist, to: Assist customers at the sales counter and Trading and all other buy out products required by customers in the line of our business, hence we are Traders responsibilities Assisting all walk-in customers. Assisting customers with all collections and enquiries Assist with customers by phone/email. Always behaves in a good & friendly manner to customers. Processes orders required for buyouts for cash and counter customers. Checks that all info is correctly loaded. Ensures
experience for their customers. The role involves fostering excellent communication among customers, parts, and and service departments to achieve both customer satisfaction and financial goals. Minimum Requirements: Confirming accurate customer details. Determining payment methods. Liaising with customers in case of warranty/motor Pre-assessing all bookings for the next day. Offering customers a pre-assessment visit to confirm challenging Following up on parts orders and promptly informing customers of any delays. Creating repair orders. Arranging
experience for their customers. The role involves fostering excellent communication among customers, parts, and
and service departments to achieve both customer satisfaction and financial goals.
customer details.
existing customer accounts through regular communication and relationship building. Identify customer needs new customers. Work closely with the Sales team and other internal departments to ensure customer satisfaction working with customers at all levels of an organization including high-profile customers.
RESPONSIBILITIES:
Customer Relationships:
responsible for esuring that the customer needs are being met along the customer journey, as well as providing highest caliber of service and experience to the customer in order to grow the brand. Nurture and develop your allocated customer base Developing the financial shape of your allocated customer base Sourcing and and growing new customers in the specified area Establishing and supporting the brand presence within drive for results, excellent peer relationships, customer centricity, positive mindset & problem-solving
responsible for esuring that the customer needs are being met along the customer journey, as well as providing highest caliber of service and experience to the customer in order to grow the brand. Nurture and develop your allocated customer base Developing the financial shape of your allocated customer base Sourcing and and growing new customers in the specified area Establishing and supporting the brand presence within drive for results, excellent peer relationships, customer centricity, positive mindset & problem-solving
relationships with its customers. They are in charge of developing new market, new customers, building long-term relationships with a group of customers and generally stay with customers for the length of their relationship build long-term relationships with customers.
targets within an agreed region, and to build solid customer relationships to ensure the Company meets its standards
dismantling of e-waste materials in accordance with customer/ compliance and profitability requirements.
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standards