Knowledge (essential) Excellent communication skills High technical knowledge and skill Strong organisational
Knowledge (essential) Excellent communication skills High technical knowledge and skill Strong organisational
handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring the customer on out-of-line items. • CUSTOMER CARE 1. Ensure high levels of customer interactions. 2. Ensure that
innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant
micrometer, plumb bobs)
interpersonal skills. You must be able to work under high pressure, able to meet deadlines and be flexible
• Assign priority to calls low, medium, urgent, high, critical. • Update system in real time. • Problem
Business-As-Usual (BAU) tasks with a focus on maintaining high-quality service.
service to clients. The ideal candidate should be highly organized, detail-oriented, and possess excellent