or non-compliance, for their allocated panel of brokers as well as filling in for the other QA when needed
or non-compliance, for their allocated panel of brokers as well as filling in for the other QA when needed
Answering & Screening calls Relaying accurate messages to relevant department/person Directing clients/visitors
of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality Contact Centre environment (Customer Service /Messaging highly advantageous)
calls to the appropriate department and take down messages. Accept all letters and packages, and distribute
compelling narratives that convey the company’s message effectively. >Act as a point of contact for communication strategies that ensure consistent messaging across all channels. >Leverage data and insights
key stakeholders across the organisation, such as Broker Distribution and Underwriting, ensuring Bryte meets
of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality