Randburg
Negotiable
and managing a team of +- 20 agents
Coaching and developing agents through continuous one-on-one
and updating matrixManage and motivate agents through different formsQuality management/improvement
call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service
Set key performance indicators for agents and review agent performance according to KPI’s in conjunction
Centre Manager on a regular basisAssist in agent career development and identify training needsResolve
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Real PromotionsRandburg
team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in Randburg
Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service
and offering timely and accurate support. The agent will need to have strong interpersonal skills, computer
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Randburg
Negotiable
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Dante Group Pty LtdRandburg
Diary Management Must be able to follow-up with agents, sheriffs, staff, and Clients Right of appearance
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Dante Group Pty LtdRandburg
Diary Management Must be able to follow-up with agents, sheriffs, staff, and Clients Right of appearance
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