and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop processes. Experience Proven experience in senior management roles, specifically in managing large call centres
Years experience in a call centre industry 2 Years on boarding of new clients experience Experience in a or dealing with brokers with financial advisor experience Support Financial Advisors and provide them with Ensure that the Support Centre provide quality customer service on every call Consultant: Charlene Nel
Contact Centre Team Coach
Based within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
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REQUIREMENTS:
Minimum of 3 years telesales/call center environment
MUST RESIDE IN RANDBURG
setter
Desired Work Experience:
within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.
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EXPERIENCE
m 1 year call centre industry experience
of their needs and that ensure that unresolved calls are escalated to the correct internal stakeholders stakeholders. The Agent is expected to maintain a call back methodology, ensuring all clients not successfully electronic diary or any applicable app is set for call backs.
KEY RESPONSIBILITIES:
- Making calls to clients for purposes of sales, payments, updates lasting relationships with clients and Contact Centre team based on trust and reliability
- Understanding
looking for a Services Consultant who has extensive experience assisting clients with the onboarding process every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding of new clients FSP's. Experience in a brokerage and or dealing with brokers with financial advisor experience. Experience
looking for a Services Consultant who has extensive experience assisting clients with the onboarding process every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding of new clients FSP's. Experience in a brokerage and or dealing with brokers with financial advisor experience. Experience
of shopping centres, seeking a marketing manager – overseeing a number of shopping centres in Gauteng represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible above-the-line and below-the-line campaigns for the shopping centre. They must also grow tenant relationships and build Required: Marketing/PR qualification (diploma/degree) Experience in retail marketing Exceptional organisational Excellent communicator Must have shopping centre experience. Should you not have received a response within