expansions. Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience
Responsibilities:
achieve sales targets.
- Provide product information, address customer queries, and guide them through
various sites to meet with clients and gather information to compile quotes.
Qualifications
complying with the principles and practices of Information Security Management. It is incumbent on all employees the company in ensuring the security of all information within the business. Supporting management in and supporting tools to comply with and manage information security risks; ROLE REQUIREMENTS (KEY PERFORMANCE Advisors/Investors and provide them with detailed information regarding their clients' portfolios; Attend to
complying with the principles and practices of Information Security Management. It is incumbent on all employees the company in ensuring the security of all information within the business. Supporting management in and supporting tools to comply with and manage information security risks; ROLE REQUIREMENTS (KEY PERFORMANCE Advisors/Investors and provide them with detailed information regarding their clients' portfolios; Attend to
that the identity of whistle blowers and the information they provide are effectively. protected. Analyse by self and the team. Keep abreast of latest information and techniques specific to the investigative Project, and information platforms. OUTPUT 2: REPORTING Comply with proper information systems for reporting Responsibility for the integrity and relevance of the information submitted by the team. Training, growth, development
specific queries. It is imperative that accurate information is provided to the customer and that calls which products and procedures.
Deals)
The Agent is required to provide accurate information to the customer by speaking to customers and listening with callers by confirming or clarifying information and diffusing angry clients, as needed
- captured accurately
- Providing relevant information to ensure First Call Resolution
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- customers’ needs.
relevant department/person Uploading all relevant information to system Processing Overtime Filing and Faxing
• Process client files and identify missing information -follow up on outstanding documents • Track the Liaising with clients to gather the relevant information for their files • Build relationships with clients