OF JOB:
Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.
Main Responsibilities will include but will not be limited :
M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the the Contact Centre to ensure that Customer Experience is delivered all the time.
Main Responsibilities
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas all required information were disclosed
HOSPERSA REQUIRES THE SERVICES OF A HIGHLY MOTIVATED INDIVIDUAL AS A LABOUR RELATIONS ORGANISER IN THE Trade Union, striving for human dignity, effective service delivery, protection of worker's rights in the of the union and recruitment of new members; Servicing of existing members and advising them of their the relevant pieces of labour legislations; Representing and assisting members in terms of grievances
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class Strong command of the English language Basic customer service Willing and able to work retail hours The
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
We are looking for a customer focused, friendly and career driven Pet Store Manager who have a genuine creating a positive shopping experience for our customers and ensuring the smooth day to day operations provide excellent customer service and are knowledgeable about our products. Customer Service : Greet and assist assist customers, addressing their pet related needs and enquiries. Ensure customers have a positive advice on pet care and product selection. Handle customer feedback and concerns professionally and promptly
We are looking for a customer focused, friendly and career driven Pet Store Manager who have a genuine creating a positive shopping experience for our customers and ensuring the smooth day to day operations provide excellent customer service and are knowledgeable about our products. Customer Service : Greet and assist assist customers, addressing their pet related needs and enquiries. Ensure customers have a positive advice on pet care and product selection. Handle customer feedback and concerns professionally and promptly
sales and inspiring exceptional front-line customer service aligned with the company's core values of Responding to customer enquiries Establishing an immediate rapport with potential customers Closing rental deals Administering customer accounts Delivering excellent front-line customer service Working with all