Solution Specialist, you will provide intermediary services that are personalised, efficient, and prompt to of choice. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalised service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
greeting members and delivering exceptional customer service assistance.
Key Performance include:
presented Sales rep with the hunger to service the customers and grow their sales numbers. RETAIL SALES sales through face-to-face interactions with customers within assigned sales territories. Their responsibilities responsibilities include: Building and Sustaining Customer Relationships: External sales reps establish and long-lasting relationships with new and existing customers within their designated sales territory. Face-to-Face face-to-face meetings with potential and existing customers. Meeting or Exceeding Sales Targets: External
presented Sales rep with the hunger to service the customers and grow their sales numbers. RETAIL SALES sales through face-to-face interactions with customers within assigned sales territories. Their responsibilities responsibilities include: Building and Sustaining Customer Relationships: External sales reps establish and long-lasting relationships with new and existing customers within their designated sales territory. Face-to-Face face-to-face meetings with potential and existing customers. Meeting or Exceeding Sales Targets: External
skills, and a commitment to providing high-quality service.
Key Responsibilities:
Client in the financial services / cash management solutions sector requires a results driven Business Development Consultant Drive revenue growth Expand the customer base Maintain key client relationships Identify opportunities Execute sales strategies Ensure outstanding service delivery Market and risk analysis, as well as trends Address any concerns or objections raised by customers Report on sales activities, pipeline, and revenue products Provide the correct solution that meets the customer's needs Negotiate past objections Meet weekly /
Client in the financial services / cash management solutions sector requires a results driven Business Development Consultant Drive revenue growth Expand the customer base Maintain key client relationships Identify opportunities Execute sales strategies Ensure outstanding service delivery Market and risk analysis, as well as trends Address any concerns or objections raised by customers Report on sales activities, pipeline, and revenue products Provide the correct solution that meets the customer's needs Negotiate past objections Meet weekly /
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
than 3 years' experience. 3 years exp, in Customer service / Internal Account Managers. Experience working go-ahead order placed on the system Forecasting – If customers quantities increase, forward info to the Director ensure stock levels can be ordered accordingly. Customer service consultant keeps in contact with, production