Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 proficiency intermediate
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 proficiency intermediate
to all aspects of this responsibility.
Overview: As a Support Engineer, you'll be responsible for providing technical support to our customers management is top notch. You will be one of three Support Engineers in the team. Key Duties and Responsibilities: Requirements 2 years of experience in technical support with below, preferably in a SaaS environment Strong Experience with SQL and scripting is a plus, aiding in support and primarily troubleshooting queries. Basic understanding and Postman (REST APIs) are crucial skills for supporting customers with integration solutions on our platform
to optimally use our solutions
Provide support on queries of existing clients, through providing product support in product design and product development.
Provide guidance and support to clients
training or education
proficiency intermediate
partner with managers and relevant stakeholders to support organisational engagement with customers. They progress. Provide day-to-day professional advice and support to stakeholders regarding the Customer Experience advocate for positive change whilst working and supporting the Agile delivery methodology. Contribute to including customer conversion and retention. Support the development skills and competence of the Customer Executives, Product Owners, Marketing, Support Managers, Support Staff, Business Managers, Shared Services
about products, orders and deliveries and provide support for sales representatives Requirements: A degree an advantageous. Previous experience in a sales support or administrative role will be an advantage but with relevant departments. Sales Support: Provide administrative support to the sales team, including scheduling
about products, orders and deliveries and provide support for sales representatives Requirements: A degree an advantageous. Previous experience in a sales support or administrative role will be an advantage but with relevant departments. Sales Support: Provide administrative support to the sales team, including scheduling