telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
a Blood Bank Technologist. The incumbent will perform routine testing functions in Blood Banks including verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and
Opportunity: Value Chain Officer - Global Transactional Banking A premier financial institution is seeking a dynamic Chain Officer to join their Global Transactional Banking team. The successful candidate will be instrumental distributors and sub-distributors. Conduct joint calls with the relationship team to corporate clients prospective customers. Plan and report on marketing calls for the assigned portfolio. Structure trade and proposals. Negotiate fees and interest rates within bank limits to maximize profitability. Track sales performance
Opportunity: Supply Chain Officer - Global Transactional Banking Are you passionate about driving revenue growth Chain Officer to join their Global Transactional Banking team. The ideal candidate will excel in developing supply chain (vendor) management in line with the bank's strategic goals. Key Responsibilities: Develop vendors, ensuring alignment with the bank's strategy. Conduct joint calls with the relationship team to corporates prospective customers. Plan and report on marketing calls for the assigned portfolio. Structure trade and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added Years Call Centre experience will be an advantage Other requirements Working knowledge of Banking systems/industry
Blood Bank Technician To perform routine testing functions (manual and automated) in blood banks including Qualified Blood Bank Technologist To perform routine testing functions in Blood Banks including but not verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and Registered Student Technologists. Qualified Blood Bank Technician KPA 1 Operational Objectives 1.1 Perform area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information
a Blood Bank Technologist. The incumbent will perform routine testing functions in Blood Banks including verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and
Intermediate Systems Administrator: 1 Year FTC: Banking
The successful System Administrator administrate the Voice-of-the-Client tools for the Banking Client: Cemantica (Client journey scalability, and sustainability in line with the Banks Business Strategy.
Essential Qual