PEOPLE MANAGEMENT
PEOPLE MANAGEMENT
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
with the possibility of permanent employment. Training for engineers will be aligned with the requirements
with the possibility of permanent employment. Training for engineers will be aligned with the requirements
incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
which provides extensive training that may lead to an opportunity to transition into a Franchise owner
which provides extensive training that may lead to an opportunity to transition into a Franchise owner
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