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standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
service and support.
- Must be able to cold call.
- Must be able to handle objections effectively
for passionate individuals to join our vibrant call centre team!
Step into a world of opportunity Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
service and support.
- Must be able to cold call.
- Must be able to handle objections effectively
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to