delivery schedules, and any additional services or support offered. Negotiation and Closing Deals : Negotiate technologies for tracking and monitoring cargo. Technical Support and Troubleshooting • Help Desk Management: Ability solutions Network – Cabling, switches, routers Desktop support – General IT related issues Grade 12 Comptia A Previous experience in Customer Service, Technical Support beneficial Hands on experience with CRM software
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
JOB OVERVIEW:
Our client commissions and supports complex systems worldwide 24/7. Based mainly in Stellenbosch, South Africa, we are looking to hire an ICT Support Technician for our main office to join the IT Department Department.
The incumbent will primarily offer support for personnel, their work equipment and services RESPONSIBILITIES:
to:
looking for a skilled and dedicated Application Support Specialist to join their dynamic team. The successful
candidate will be responsible for providing technical support and troubleshooting assistance for their .NET applications
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2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Leading financial company seeks an IT Support Specialist for a contract role based in Cape Town. Ensure infrastructure Provide 24 x 7 first-line standby/support for production environments Create temporary fixes Level Agreement Provide technical advice and consultation to business Implement cost-saving / optimisation (Matric) Minimum 2 years of practical technical support experience IT-related tertiary qualification /
dedicated and enthusiastic ServiceNow Level 1 Desktop Support Engineer to join our client in the telecommunications office and remote work. RESPONSIBILITIES: End user support triage and escalation. System Health check (e.g End user support triage and escalation. simple user requests (e.g. over the shoulder support, FAQs) ARMS
Salesforce Administration
- Desktop and Hardware Support
- Network Administration
- QMS
- Supporting standard end user applications
- Supporting printers and print services
- Cloud Service Support
- Ability to perform basic repairs on laptops
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning Provide internal technical support and occasional client-facing support as well. Minimum Requirements: hardware and software • Supporting standard end user applications • Supporting printers and print services services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform basic repairs on laptops, Office 2010 - 2016, 365 • Mac OS • Remote Desktop Support • Networking diagnostics • Wired and Wireless Networking