advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding Finance, Marketing etc. • Working knowledge of data analysis and performance/operations metrics. YOUR daily operational functions of the collection call centres of the company and collaborate closely with ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services, Finance
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
N/Subs Data capturer needed for a Sales office - Capture and process orders and Invoices
Matric
/>Matric essential
2 years experience in a Data Capturing position not neg
Exp in processing orders
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
style="text-align:center">Vodacom Postpaid Call Centre Consultant
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
purchase requisitions and Goods Received Note. To capture data on computer Distribution of orders or packing assigned from time to time. Salary: R9 000 The post Admin Clerk appeared first on freerecruit.co.za .
REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport DUTIES: Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating Correspondence R8 000 per month The post Office Admin appeared first on freerecruit.co.za .
administration; Handle invoices and journals. The post Admin Clerk appeared first on freerecruit.co.za .