Architecture.Ideal:
analyst experience Financial industry (banking/finance/insurance) beneficial Power BI (Including, but not
analyst experience Financial industry (banking/finance/insurance) beneficial Power BI (Including, but not
experience
will be an advantage. Background in Banking / Finance / Insurance will be an advantage. Knowledge of Microsoft
comply with Department of Labour, funders, banks and insurance requirements. Knowledge on SSEG processes
processing and Bank reconciliation
Processing of Monthly journals
Ensuring Insurance claims are
processing and Bank reconciliation • Processing of Monthly journals • Ensuring Insurance claims are followed
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio