across the call centre, contributing significantly to our overall success. Operational Call Centre experience years of operational management experience in a Call Centre environment.
Skills
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
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Selling short term insurance policies in an call centre. Matric MUST BE FLUENT IN AFRIKAANS RE5 and Fais
Selling short term insurance policies in an call centre. Matric MUST BE FLUENT IN AFRIKAANS RE5 and Fais
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
essential
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible