Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Computer Literate Call Centre / Control room background – environment The post Monitoring Centre Associate appeared
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
Refurb Centre Technician Spartan – Gauteng Position: Refurb Centre Technician Branch: Spartan Reporting Anticipates. · issues and requirements. The post Refurb Centre Technician appeared first on freerecruit.co.za
Reference: PE002526-RW-1 Our client a Financial Service Provider is currently looking to employ a Direct Direct Marketing Administrator/Supervisor – Call Center based in Port Elizabeth. A wonderful career opportunity in external sales and managing a team essential. Call center experience advantageous. Xhosa and English implementing outbound call centre sales strategies. Oversee and assist with call center operations and Branch Manager. Provide training and coaching to call center team leaders and agents. Track and manage
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes
currently recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational This is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management external and internal stakeholder relationships. Client relationship management, contract management and the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
was established in 2002 and manages the ECOCERT client base in 15 countries across Southern- and East trade and Rainforest Alliance. We are hiring a Client Relationship Officer (Fair Trade & Sustainable) communication with the clients, management of their files and the flow of certification. Manage client communication certification flow for all client files in accordance with applicable guidelines. Sales and Client support - attending evaluation of non-compliance resolution after audits. Client acquisitions as well as preparing and issuing renewal
looking for a highly motivated and experienced Client Relationship Manager to join our dynamic team. managing and nurturing relationships with our key clients, ensuring their needs are met, and identifying Responsibilities Client Engagement: Act as the primary point of contact for our clients, building strong relationships. Account Management: Oversee client accounts, ensuring client satisfaction and addressing any issues existing clients. Strategic Planning: Develop and implement strategic plans to enhance client relationships
One of our clients based in the Southern Suburbs , Cape Town is looking for a Client Relations Coordinator service role, demonstrating the ability to handle client inquiries, resolve issues, and maintain high levels >Primary Responsibilities: