Call Centre Management Itil Jobs in South Africa - Page 3
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Last 7 days
Training Facilitator (contact Centre) (x2)
Freerecruit
Central Johannesburg
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course or consultation with the Contact Centre Training Manager and management. Ensures that the identified training comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates methods and interventions with the Contact Centre Training Manager if the expected performance improvements
share this job on whatsappTraining Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course or consultation with the Contact Centre Training Manager and management. Ensures that the identified training comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Contact Centre Consultant Cape Town NEW
Clicks Group LimitedCape Town City Centre
online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk environment including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group Customer requested from management. Education: National Senior Certificate (Grade 12) Contact Centre qualification service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
Team Leader Call Center Port Elizabeth
HeadhuntersSouth Africa
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity preferable (Sales, HR, Project Management). Xhosa and English speaking. 3 years call center experience. Must team meetings. Performance management and conduct performance reviews. Call evaluations and follow up QA investigations and feedback to agents and Manager – including communication to training department training when necessary. Leads verification, management and generation. All agents to be coached – but
Direct Marketing Administrator/supervisor â Call Center
Port Elizabeth
Monthly />
- Tertiary qualification (Sales, Marketing and Project Management).
- Minimum 5 years working experience experience in external sales and managing a team essential.
- Call center experience advantageous the ability to motivate teams.
- Ability to manage multiple projects and teams.
- Excellent implementing outbound call centre sales strategies.
- Oversee and assist with call center operations relevant support to the Branch Manager.
- Provide training and coaching to call center team leaders and
Calling All Sales Superstars: Make Your Mark In Re
Higher Intelligence - JohannesburgSouth Africa
Reference: JNB015629-RN-1 Calling All Sales Superstars: Make Your Mark in Recruitment Are you a sales-driven growth. Whether you aspire to become a team leader, manager, or specialize in a niche market, the sky's the exploratory meeting simply give Rhandzu Ngobeni a call on 074 823 3646 or forward your CV to careersanthropi
Associate Professor / Professor And Centre Director For Sustainable Mining (supplementary Role) (p003196)
North-west UniversityPotchefstroom
UNIVERSITY (POTCHEFSTROOM CAMPUS) FACULTY OF ENGINEERING CENTRE FOR SUSTAINABLE MINING POSITION NUMBER: P003196 P003196 VACANCY: ASSOCIATE PROFESSOR / PROFESSOR AND CENTRE DIRECTOR FOR SUSTAINABLE MINING (SUPPLEMENTARY THE POSITION As the most senior representative, manage the operational delivery and performance to achieve existing and new expertise in the Faculty and beyond. Centre Administration: • Ensure the commercial implementation Education context • A minimum of three years relevant management experience. • Registrable as an ECSA professional
Contracts Manager/project Manager
Hire ResolveJohannesburg
highly motivated and experienced Contracts Manager/Project Manager to oversee sportsfield construction projects background in construction management and a strong understanding of contract management processes. Responsibilities: Responsibilities: - Manage all aspects of sportsfield construction projects from planning to completion - Create specifications - Review and negotiate contracts and manage contract changes - Prepare and submit project reports Construction Management or related field - Minimum 5 years of experience in construction project management, with
Cape Town - Usa Calll Centre Agent - Workforce Readiness Program - Night Shift R24.75phr To R39phr
Thanda Human CapitalSalt River
R24.75phr to R39phr candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (gauteng) R8 000 - R10 000 Per Month
Quest Staffing SolutionsJohannesburg
R8 000 - R10 000 per month We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
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